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TERMS OF SERVICE
Last updated: March 12, 2026
OVERVIEW
Welcome to The Lightfast! These Terms of Service ("Terms") govern your use of our website thelightfast.com and the purchase of products from our online store. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
The Lightfast is an online store based in Estonia, powered by Shopify Inc.
SECTION 1 - ELIGIBILITY AND ACCOUNT
By using our Services, you represent that you are at least 18 years old or the age of majority in your jurisdiction. You agree to provide accurate, current, and complete information when placing orders and to update this information as necessary.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
SECTION 2 - PRODUCTS AND SERVICES
All products sold on The Lightfast are custom-made, print-on-demand items. We make every effort to display our products accurately, but colors and appearance may vary depending on your device settings.
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities available to any person or geographic region
- Refuse or cancel orders at our discretion
Product descriptions, images, and specifications are subject to change without notice.
SECTION 3 - ORDERS AND PAYMENT
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order. Your order is confirmed once we send you an order confirmation email.
All prices are displayed in EUR and are subject to change without notice. Prices include applicable taxes where required by law.
You agree to provide valid payment information and authorize us to charge your payment method for all purchases. You are responsible for all charges incurred under your account.
SECTION 4 - SHIPPING AND DELIVERY
Processing Time: 2-3 business days
Delivery times vary by location (see our Shipping Policy for details)
We offer FREE shipping to USA, UK, and EU. We do not ship to countries outside of the USA, UK, and EU.
We are not responsible for delays caused by shipping carriers, customs, or events beyond our control. Risk of loss passes to you once the product is transferred to the carrier.
SECTION 5 - RETURNS AND REFUNDS
Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.
As our products are custom-made to order, we only accept returns for defective, damaged, or incorrect items. Customers are responsible for return shipping costs unless the item is defective or damaged.
SECTION 6 - INTELLECTUAL PROPERTY
All content on The Lightfast, including designs, logos, text, images, and graphics, is owned by The Lightfast or our licensors and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission. Unauthorized use may violate copyright, trademark, and other laws.
SECTION 7 - PROHIBITED USES
You agree not to:
- Use our Services for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services
- Use our products for commercial resale without authorization
- Violate any applicable laws or regulations
SECTION 8 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, The Lightfast shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products.
Our total liability for any claim arising from your use of the Services shall not exceed the amount you paid for the product giving rise to the claim.
SECTION 9 - INDEMNIFICATION
You agree to indemnify and hold harmless The Lightfast from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Services or violation of these Terms.
SECTION 10 - GOVERNING LAW
These Terms are governed by the laws of Estonia. Any disputes shall be resolved in the courts of Estonia.
For customers in the European Union, you retain all rights granted under applicable EU consumer protection laws.
SECTION 11 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated Terms.
SECTION 12 - CONTACT INFORMATION
If you have questions about these Terms, please contact us:
Email: hanno41@mail.com
Website: thelightfast.com
EU Representative: HONSON VENTURES LIMITED
Address: 3 Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, Cyprus